Technical Support

If you have questions about Life Balance that are not answered by this Advice Book, please visit our web site at:

http://www.llamagraphics.com/

We revise the Advice Book periodically in response to user feedback, and there may be a more recent version available that will answer your question.

Also visit the Technical Support area in our User Forums, where we answer questions and discuss the product. An answer to your question may already be posted, or you can post a new question of your own.

We encourage you to use the User Forums so that other users may benefit from your comments, but if you prefer to correspond privately, please feel free to send email to our support address:

support@llamagraphics.com

For those who would like personalized mentorship in setting up goals that fit your specific situation, Llamagraphics has partnered with outstanding Life Coaches and other professionals who have passed our certification exam. Fees and services vary and are set by the individual consultant.

Llamagraphics, Inc. would be especially pleased to hear your success stories. If you have a story you would like to share, please post it to the User Forums at www.llamagraphics.com.

Verifying data & the emergency escape hatch

If you suspect problems in your Life Balance data - perhaps due to a crash or loss of power - you may want to select the Verify Data command from the Options menu. This command will check your Life Balance data for problems and offer to repair them if necessary. If asked, you should normally allow the Verify Data command to repair your data.

If you are unable to launch Life Balance, or if you are using the To Do List import feature and want to launch Life Balance without importing your To Do List, you can use the "emergency escape hatch": Simply hold down the down arrow button on your handheld while you launch Life Balance. This prevents importing of your To Do List and automatically runs the Verify Data command to check your Life Balance data. If you need to turn off the To Do List import feature or make adjustments to its settings, you can do so after the data verification is complete.