trial expired after five hours?
I downloaded the combined software for Mac OS X last night (I'm running 10.2.4), and spent some time playing with it. The second (and subsequent) times I ran LB on the desktop, it opened with the License Code dialog box on top:
You have run Life Balance 2 times in the last 146888 days. Your thirty-day trial period for Life Balance has expired. [etc]
I hit okay, leaving the license code blank, and it (apparently) lets me go ahead and play with the application.
However, after about a dozen syncs (or more, I was struggling with getting LB and DayNotez installed, preferences configured, correct file indicated in the LB conduit, etc) and now when I sync, I get this in my log:
Loading
RE: trial expired after five hours?
Hi Ambar,
Were you by any chance using Ratz's starter lbd file? Or anyone else's lbd file for that matter? The way the 30-day trial works is that it's tied to the creation date of your data on a particular platform. On one hand, this allows a customer who already has Life Balance on one platform to have another 30 days to try it out on a new platform. On the other hand, it does mean that trial users can't try out files from other customers, so you need to either start with an empty file or with the sample data.
One of the features we want to add is the ability to save template files which can be used to start new files.
Scott
The Other Llama
RE: trial expired after five hours?
>Were you by any chance using Ratz's starter lbd file?
Got it in one.
Is there any way to recover from this short of losing all LB data on the Palm? I spent several hours fooling with it this afternoon and would hate to have to redo all that.
I reinstalled on the desktop and it is now happy, but syncs continue to fail with the message above.
Ambar
P.S. Long time no see, Scott!
RE: trial expired after five hours?
Hmm, first let's reconstruct what happened and confirm what state you're currently in. I think either there is hope for the data on the Palm or we've got a bug.
First time you ran, no problems because it opened the sample data. Then presumably you either opened up Ratz's file from that document or by double-clicking it, then at some point you exited with that document open, making it your new default document. Now, when you first opened the file, did it prompt you for a license code then?
Once you had set this document in your hotsync settings, did it ever sync to the Palm? More specifically, did the data from the desktop document ever show up on the Palm? It should have been the case that the software never allowed the desktop document to be synced to the Palm.
Now if that is the case, any data you entered on the Palm should be fine and uncontaminated and here's how you can get it to the desktop. First, create a new blank document on the destkop (File->New). Then Save As some new filename. Set that file as the file to sync with and then sync.
That's all there is to it. The 30-day trial period is per document per platform but when syncing, both platforms use the oldest date so that one can't play games like syncing to a new document every 29 days.
Like I said at the beginning, if this doesn't work, then we have a serious bug so do let us know.
Hope this helps and let me know if you have any further questions.
Scott
The Other Llama
P.S. Hah, I wondered if you were the same Ambar. :-) If you drop a line to me at wsmeeks at alum dot mit dot edu we can catch up!
RE: trial expired after five hours?
Unfortunately, I wasn't keeping neat tidy notes on what I was doing in case I ran into a bug. :-) I'll recollect as best I can.
Then presumably you either opened up Ratz's file from that document or by double-clicking it, then at some point you exited with that document open, making it your new default document. Now, when you first opened the file, did it prompt you for a license code then?
I don't think I was prompted for a code when I first opened the document. I think I was prompted for a code the first time I ran LB after I opened the document.
Once you had set this document in your hotsync settings, did it ever sync to the Palm? More specifically, did the data from the desktop document ever show up on the Palm?
Yes, it did. :-/ Data from the desktop (specifically, Ratz's many "dummy" actions and various places) went to the Palm; no data from the Palm has gone to the desktop.
Ironically, I deleted all that from the Palm when I decided I wanted a simpler system (for me, much of the power of GTD is in its simplicity). The "failing" sync made it keep reappearing.
When I created an empty desktop file per your instructions and synced to it, I got the Palm data plus the "sample" data. Yay!
Ambar