Support tip

cewhite's picture

Support Tips for Life Balance on Windows to iPhone Sync

If the iPhone sync for Life Balance is not working for you on Windows, here's how to sort out what case you might be in, so that you can get the data flowing again as expected.

Stuart has put together an interactive web page of support tips to help some of our Windows customers more quickly troubleshoot to get Life Balance to sync with iPhone version.

In the most common cases typically everything works as it should. There are also some less common Windows configurations that can lead to some confusing cases too. Let us know if you find it helpful!

cewhite's picture

Quick tip - for Windows 7 and Palm hotsync

We had a customer this morning get in touch to ask about support for Windows 7 hotsync to Palm.

We were not sure of the answer to that particular configuration combination. So we dove into the question in some detail

What we discovered is that it does work, with a few minor caveats.

It is noteworthy that Palm does not claim that Palm Desktop is compatible with Windows 7 64 bit at all, but it seems to work with Window 7 32 bit, so that seemed promising.

In addition, iUSB does not work with the Palm, Inc. software. Palm has not updated their drivers for USB to work with 64 bit Windows.

So, to do a sync between Life Balance for Palm OS and Life Balance for Windows on Windows 7, 64 bit, you'll need to be careful about a few things in the installation.

First off, be sure you have Life Balance 5.1.2 for Windows installed, and for Palm Desktop, you'll need version 6.2.

In Life Balance, you choose from the Hotsync menu, "Install Palm Software" and change the radio button to say "Just for me."

The All Users conduit option doesn't seem to work under this configuration, however, the Single User option does work.

Once you choose that and click the install button, you can see the settings for the Hotsync Manager and see that that the conduit has been installed.

In addition to that, you have to do a network or bluetooth sync rather than a USB sync. Then you should be all set.

cewhite's picture

Quick tip for iPhone Life Balance - Scheduling an ad hoc appointment associated with a task

We had a customer question this morning that I thought might be useful to pass along to the Life Balance community.

The person was confused about how to set up a task with an associated calendar event where the repeat was not "every Tuesday at noon" but the date and time could vary with each meeting.

The easiest way to schedule the next occurrence of a calendar event is to set it to happen by calendar in the task details.

Each time you have a new ad hoc event to schedule for that task, go to the task details, tap on the little grey arrow next to the "time" and then tap on edit Calendar events... and add in the next occurrence.

The occurrences do not have to be "regular" intervals. Although we support that too.

Hope that is helpful to other folks too.

samalone's picture

How to do an iPhone to Mac sync of Life Balance in your favorite coffee house

So you're in the local coffeehouse, trying to sync Life Balance on your iPhone to your laptop. You've checked that both are on the coffeehouse WiFi network. You've gone through the little song-and-dance in your web browser to accept the coffeehouse WiFi terms and conditions so you can surf the internet. Your web browser works, email works, but Life Balance won't sync. It works at home, so why isn't it working in the coffeehouse?

cewhite's picture

What to do if Life Balance says it is "searching for local servers..."

Generally the WiFi sync for Life Balance is really fast, and works great between the desktop and the iPhone.

However, if you happen to get a message on your iPhone that says that it is "searching for local servers," that most often means that the iPhone and the desktop computer are on DIFFERENT local area networks.

The iPhone is not "hearing" the desktop as it is "broadcasting" that it is out there trying to make the connection, because it is on a different WiFi network.

cewhite's picture

Support Tip - Using Routinely - yes, Plants are different than Bills

A question came up recently about how to use Routine tasks in Life Balance. The concern was that when you check off a routine task, the next interval begins. The impression was that this can make the next occurrence "overdue" from when you first set up the task, because "Routinely" always moves forward from where you are. Yes, this can have unwanted consequences if you use it for cases where it doesn't apply.

Routinely is not intended for tasks that really do have to happen on particular days. Bills have due dates, and the dates matter. Taking out the Trash won't help if you don't do it in the early morning on the day the trash truck is due to swing by! Don't use Routinely for repeating tasks where you care what day and time the task actually gets done. You want those to be set up to repeat by calendar, and you can do that in various ways.

However, watering your plants is terrific for routinely, because if you water them too frequently they will not thrive. You do want to water them "every so often" and it is often not too critical if you miss a day because you have something better to do. Once you check off watering the plants, you want to check back with them again in three days to see how they are doing. Excellent use for Routinely. Lots of household chores fall into the routinely category.

Routinely is DESIGNED for the squishy, imprecise stuff of life. One of the advantages of using Life Balance is to not over schedule your time, and to maintain as much discretionary time as possible. Scheduling tasks to be done Routinely can help you to stay flexible when you can, and to carve out more spare time to do the things that are meaningful to you! The temptation can be to make everything a routine task. Many kinds of tasks do qualify to be put into the routinely category, but it is not for everything.

Tasks that could be good candidates for Routinely might include:

Household chores (laundry can wait a day, but maybe not a week!)
Some kinds of self care (walk in the park, go for a run, eat healthily)
Some kinds of self paced studying (learn to tie knots)
Social life (let's go out to see a movie every so often)
Calling your family (don't lose touch!)

Repeating tasks that might be better scheduled by calendar:

Paying the rent
Car maintenance
Setting up dentist and doctor's appointments

Which technique you choose depends largely on the likelihood and the consequences of missing the task.

Note that exercise could be a routine task, or not, depending on how you approach it for yourself. Free form exercise can be a good routine task. But if you are scheduled with a personal trainer, or a class, then you want to use the calendar for that instead. Or if you are in training, you may want to exercise according to a firm schedule on Monday, Wednesday and Friday. That is different than wanting to exercise every other day, more or less. The rules and guidelines reflect your personal desires, goals and interests. Choose the appropriate Life Balance technique to match both the task, and your level of responsibility, obligation or commitment to the task.

You may even be able to use routinely for paying bills if you are the type of person who pays every bill as it comes in as part of handing your mail. If you are depending on a garden or farm to feed your family, watering the plants may require a very careful schedule. Your habits and circumstances and the context of the task are not "theoretical." They are real and practical and depend on YOU. You decide. You take responsibility. You take action.

Copyright @ 2009, Catherine E. White, permission is granted for this article to be redistributed and shared with others in its entirety as long as links and attribution are maintained.
Catherine E. White is president of Llamagraphics, Inc., developer of Life Balanceā„¢ software for Mac OS X, Windows, Palm OS and iPhone. Life Balance provides a structure for your goals, projects and tasks that is priority driven, so you can to make better decisions about how to use your discretionary time. To learn more, please visit http://www.llamagraphics.com/

samalone's picture

Life Balance 5.0.5 for Mac OS X

Today we released Life Balance 5.0.5 for Mac OS X, which fixes several problems with the iPhone Sync Settings window. We had a couple of reports from customers who were having trouble changing the port number, and traced this to some window activation, keyboard focus and editing commit problems. The new release fixes those problems.

People who are running 5.0.4 should get the update automatically through Sparkle. If you're not running 5.0.4 or have automatic updates turned off, you can get 5.0.5 from the usual download page.

Enjoy!

samalone's picture

Llamagraphics support center undergoing renovations

The Llamagraphics support center has been upgraded to Cerberus Helpdesk 4.1, and is ...uh... looking a little rough around the edges. It may take us a couple of days for us to put the spit and polish on the new support center, but it's up and running.

The good news is that the new support center includes better searching for knowledge base articles, an RSS feed for Life Balance support tips, and eliminates the confusing "login" area of the old support center.

samalone's picture

Life Balance 5.0.5 for Windows

We've just posted Life Balance 5.0.5 for Windows. We recommend that all of our Windows customers install the free update. It is a minor bug-fix release of Life Balance that will be beneficial to all our Windows customers.

samalone's picture

Life Balance 5.0.4 for Mac and Windows, update for iPhone app submitted

Thanks to our intrepid set of volunteer testers, Life Balance 5.0.4 is now available for Mac OS X and Windows. The corresponding release of the new iPhone version of Life Balance will also be submitted today and will be available for download exclusively from the iPhone App Store. Typically, it takes about a week for Apple to approve updates. We will post another announcement with the list of changes for iPhone users when the new version appears on the iPhone App Store.

Both the Mac and Windows versions include a number of technical updates. On Mac, we've corrected a couple of problems with iCal sync, iPhone sync, and installation of the Palm conduit. On Windows we've fixed the behavior of conflict icons, corrected the order of events in the calendar views, and sped up iPhone sync dramatically.

On the Mac side, we've also added support for the Sparkle framework, which automatically downloads and installs updates to Life Balance.

Release notes

Download and enjoy!

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