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| When I was a very young man in Vermont some time before the glaciers retreated, there were still lots of unpaved roads, some of them heavily traveled. One March day, just at the beginning of Mud Season, I drove about 35 miles from Haystack Mountain to Route 100 on one of these roads. Just as the road turned from blacktop to a brown jelly, there was a hand-lettered sign:
Choose Your Ruts Carefully Thats amazingly true for life itself. Pretty early on (grade school, usually) we figure out our personal strategy to cope with that big, muddy world out there. We choose a rut and stay there, gripping the wheel and praying we dont lose traction altogether. And the big news is, unless something changes, theres no way to leave that rut til the road ends. After all, its gotten us this far! We get incredibly attached to our ruts, even if theyre deep, muddy, and dangerous. In our firms consulting work enabling positive change for organizations, theres a formula describing what it takes to overcome resistance to change. It was first devised by a man named Becker, and its proven remarkably true. Here it is: (D x V x F) > Resistance In other words, D times V times F together are greater than resistance (the need to stay in our rut). D is Discontent. V is a vision of where youre trying to go. And F is the first action steps in a plan to get there.
In other words, people have to be convinced 1) they have to change 2) they have something positive to aim at and 3) that change is actually possible, as shown by the first steps. If you dont have all three of these, even the best-intentioned change plan will fail. This formula applies just fine to organizations. Im convinced that it applies equally well to you and me as individuals. Changes are scary and ruts, however uncomfortable, are familiar and theyve gotten us this far, havent they? Unless something pretty serious happens (D in the formula) to convince us we HAVE to change, we wont. And then, once thats happened, we have to figure out what we want to change into that is, what we COULD BE if things were different. (V in the formula). Thats where goal setting and retreats and talking with friends, coaches, or counselors are so important these activities let us see what is possible, if we succeed in changing. Planning systems like Life Balance or Franklin Covey or books like What Color is Your Parachute insist on this kind of goal setting and can be very helpful in letting us see what real change can do for us. Finally, theres action planning, laying out and taking those first tentative steps toward the change we want. Its really important that these steps succeed, because if they do, we come to believe that change is truly possible for us. And without that belief, we will sometimes die before making any truly profound change, even if it would save our lives. Once change begins to succeed, and an individual is convinced its possible to succeed by living or doing things in the new way, change can truly take root. It still needs nourishment and support, but it CAN succeed. This can take a long time. Theres lots of study about habits of effective people and how adults learn, and it can be a complicated process. But once the DVF formula has been experienced, organizations and individuals alike can choose new ruts. Together, the three elements in the formula comprise a teachable moment when individuals or organizations experience a small miracle the freedom to choose how they will live from this day forward. |
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