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Life Balance for Newton: Frequently Asked Questions

Table of Contents

  1. I am getting error -48418 when I update my To-Do list or try to set an item "according to Dates". What should I do?
  2. I set a task to happen on the last day of the Month and Life Balance didn't tell me about it until the next month that had 31 days.
  3. I am having trouble installing Life Balance.
  4. I get an error when trying to make an item happen "According to dates". What should I do?
  5. When I choose "According to dates", Life Balance seems to choose an arbitrary date far in the past. What should I do?
  6. What's the best way to set up a routine task that gives me control over the alignment of the cycle, e.g., I want to schedule something that I should do about every six months, starting in two months time? "According to dates" doesn't seem right for this. If I check and uncheck an "occurs routinely" item, does this realign the cycle to start today? Do I have any other control over the alignment?
  7. I am unclear on what happens to "routine" tasks. Does LB create a copy of the item periodically? Or does it just uncheck the same item periodically? Could you give an example?
  8. I am unclear what precise effect "lead-time" has on my to do list. The priority increases during the lead-time, but what does it start at (zero?), and what does it end at (the nominal priority in the Outline?). Can you throw some light on this, maybe an example?
  9. How can I record a one-off task that can't been done before date x, and can't be done after date y?
  10. The interface with the date book is a bit tenuous; I have deduced that is based only on textual matching of the meeting title, which means I lose the link if I change the title of the meeting. Are there any plans to make the linking more robust, and bidirectional (so I can add a meeting in the date book, and then later position it in my LB outline)?
  11. Wouldn't a much better name for "Places" be "Situations"?
  12. Is Life Balance compatible with the Newton Operating System Version 2.0?
  13. How much does Life Balance cost?
  14. Do you take Visa and MasterCard?
  15. Does Life Balance run on Newton-compatible machines such as the Sharp?
  16. Can it be run on a Mac?
  17. Do we work with Graffiti? or other questions about "heap space"
  18. Is there a demo version available?
  19. System requirements?
  20. Where did you get that Life Balance acrobat?
  21. Where did you get the name Llamagraphics, Inc.?


Q: I am getting error -48418 when I update my To-Do list or try to set an item "according to Dates". What should I do?

The problem is caused by some very minor corruption of data in the Dates application that is nevertheless tripping up Life Balance. This used to happen only very occasionally when people were upgrading from older Newtons to newer models, but, we are beginning to suspect that the problem may also occur on the MP2100 under some other circumstances.

If you do happen to get this error, we have a small free utility called Dates Checker that can correct the problem in the Dates application. Once the problem in the Dates data is corrected, both the full and the demo versions of Life Balance will perform normally. Please select the file that fits your situation:

  • I'll be downloading Dateschecker from Macintosh
  • I'll be downloading Dateschecker from Windows
  • Our next update will test for the condition in the Dates data that is causing the problem and correct it automatically if it occurs.


    Q: I set a task to happen on the last day of the Month and Life Balance didn't tell me about it until the next month that had 31 days.

    This problem has been fixed in Life Balance 1.1.

    If you need to workaround this until you can install the Life Balance 1.1 update, we recommend that you set the task to happen on the first day of the month, then set a lead time of a day or so.


    Q: I am having trouble installing Life Balance.

    We have had some customers report problems downloading our software to a MessagePad 130 with a memory card from a Windows machine. The software may not download at all, or it may display a message when you tap on it that says that it may not be compatible with your Newton.

    Other customers have had success by doing three things:

    1. Install the latest MessagePad 130 System Update from Apple. As of 9/28/96, the latest version is 526205.
    2. Make sure that your MessagePad is set so that the package will be installed in internal memory, not your memory card. To do this, either eject the card before downloading, or uncheck the box in the "Card" window. (After the package is downloaded, you can move Life Balance to your card by selecting it in the Extras drawer and tapping on the folder button.)
    3. Be sure to set the connection speed of your Newton to "Serial 9600 - Windows" and to set the serial port speed of your package installer to 9600 as well.

    If this doesn't solve your problem, please contact Llamagraphics and we'll try to help you.


    Q: I get an error when trying to make an item happen "According to dates". What should I do?

    First, be sure that you are using Life Balance 1.0.3 or later. Earlier versions of Life Balance would sometimes get an error trying to post to Dates.

    If that doesn't work, it's possible that corrupt data in the Dates area of your MessagePad is causing Life Balance to choke. This is not an uncommon problem with early MessagePads, since early versions of the built-in Dates application would sometimes leave bad data lying around.

    You can try using the "Delete" command under the envelope button at the bottom of the Date book to delete all meetings older than 30 days. Frequently this will solve the problem.

    If this doesn't solve your problem, we have a utility called the Dates Checker, that will verify the data in the Dates application and correct certain kinds of problems that we know can interfere with Life Balance. Since the Dates Checker has not been widely tested, we recommend that you only use this utility if you are having problems. This utility is available for Mac and Windows.


    Q: When I choose "According to dates", Life Balance seems to choose an arbitrary date far in the past. What should I do?

    Version 1.0.1 and earlier of Life Balance would frequently match a new item in your outline to an untitled meeting in your Date book. Version 1.0.2 of Life Balance fixes this problem.

    Alternatively, you can fill in titles for these entries in your Date book, or delete them.


    Q: What's the best way to set up a routine task that gives me control over the alignment of the cycle, e.g., I want to schedule something that I should do about every six months, starting in two months time? "According to dates" doesn't seem right for this. If I check and uncheck an "occurs routinely" item, does this realign the cycle to start today? Do I have any other control over the alignment?

    The alignment of routine tasks is determined by when you check off the item, as you surmised.

    If you need more control than this, then you'll need to use "according to dates". You can make this a bit more natural by dragging the task in Dates to the white area to the left of the calendar, where it is assigned to the day as a whole rather than to a particular time during the day. Under Newton 1.x, hold down on the black bar until it clicks to drag it. Under Newton 2.0, drag the item by its icon.

    In your particular case you'll need to create two items in your Life Balance outline since the Newton Dates application doesn't know how to schedule an item every six months. If you currently have "clean the shed" every six months, you'd need to change it to "clean the shed in spring" every year and "clean the shed in autumn" every year.


    Q: I am unclear on what happens to "routine" tasks. Does LB create a copy of the item periodically? Or does it just uncheck the same item periodically? Could you give an example?

    Routine items are unchecked when you update your Outline or To-do list if they are two "lead-times" or less before the next due date. For example, if you have a checked-off item to "Check the oil in the car" that is next due on Thursday and has a lead time of one day, then an update on Tuesday or Wednesday will uncheck the item.


    Q: I am unclear what precise effect "lead-time" has on my to do list. The priority increases during the lead-time, but what does it start at (zero?), and what does it end at (the nominal priority in the Outline?). Can you throw some light on this, maybe an example?

    The priority of an item with lead-time follows a curve similar to the left half of a bell curve. When the due date is far in the future, the priority is nearly (but not quite) zero. At two lead-times before the due date, the priority is half of peak. At one lead-time before the due date, the item has full priority, and it remains at full priority until it is checked off.


    Q: How can I record a one-off task that can't been done before date x, and can't be done after date y?

    You can create a one-off task that can't be done before date x by using "According to dates" and posting the item to the Newton's Date book. If you want the item to stay at the bottom of your To-do list until the starting date arrives, then you can set the lead-time to zero.

    There is no specific mechanism for handling items that can't be done after date y. Currently, your only options are to check off the item or select it in the Outline and delete it.


    Q: The interface with the date book is a bit tenuous; I have deduced that is based only on textual matching of the meeting title, which means I lose the link if I change the title of the meeting. Are there any plans to make the linking more robust, and bidirectional (so I can add a meeting in the date book, and then later position it in my LB outline)?

    You are correct that the link with the date book is based on textual matching. If you rename an item in Life Balance then we will automatically rename it in the Date book as well, but it doesn't work the other way around. We tried making linking more robust, but ran into problems in our support for Newton 1.x. In many situations, the Date book in Newton 1.x will delete any additional information that another application may have added to an item. In order to maintain the link between Life Balance and the Date book, it was necessary to use textual matching to restore the link.

    This put us in an awkward situation where the rules for maintaining the link between Life Balance and the Date book became very complicated. The user could move the item in the Date book, or rename the item, but not both. The user had to run Life Balance frequently enough that it could "keep up" with changes in the Date book. In the end, we decided that the simpler approach of using only textual matching would be easier for users to understand and maintain.

    Under Newton 2.0, support for linking between applications is much more robust. If Life Balance is successful, we hope to produce a Newton 2.0-savvy version that would provide more robust, bidirectional linking to the Date book, as well as other features.


    Q: Wouldn't a much better name for "Places" be "Situations"?

    We debated this one for a long time. You're right that "situations" better encompasses the concept, but we worried that it was too abstract for new users. "Places" is more concrete, and covers the majority of the cases that we found ourselves and our testers using. Besides, "places" is shorter, and the screen is small. :-)


    Q: Is Life Balance compatible with the Newton Operating System Version 2.0?

    Yes. We delayed shipment so that we could make sure we could run in the improved environment. Life Balance has been tested with Version 2.0 and is fully compatible.


    Q: How much does Life Balance cost?

    $39.95 plus $3.00 for shipping via US priority mail. Resellers can contact us at sales@llamagraphics.com for volume pricing.


    Q: Do you take Visa and MasterCard?

    Yes. We do not yet take AMEX or other charge cards.


    Q: Does Life Balance run on Newton-compatible machines such as the Sharp?

    Yes. Any Newton compatible PDA is fine.


    Q: Can it be run on a Mac?

    Llamagraphics, Inc. is considering writing companion software for Mac and Windows users with desktop machines, but for now it is for mobile users with Newton PDA devices only.


    Q. Do we work with Graffiti? or other questions about "heap space"

    Yes, it has been tested with Gaffiti and works fine. Life Balance memory management is quite good, and we aren't limited by available heap space.


    Q. Is there a demo version available?

    Yes, Llamagraphics has a corporate web page which includes a demonstration of Life Balance. It can be visited at http://llama.tempdomainname.com/.


    Q. System Requirements?

    Newton 1.x or 2.x. 300K of internal or RAM card memory. Newton Connection Kit or package installer for Macintosh or Windows.


    Q: Where did you get that Life Balance acrobat?

    That is Tutuman, symbol of a well-balanced, if precarious life. Catherine's mother provided the illustration. We are considering the possibility of having the design incorporated into jewelry such as lapel pins, or earrings.


    Q. Where did you get the name Llamagraphics, Inc.?

    The Llama is our small, powerful and surefooted animal mascot. It was also the mascot for the Newton development team at Apple. Llamagraphics came up with the name Llamagraphics, independently, prior to the release of the Newton when reading about a historical account of a woman explorer who traveled in South America in the early 1900s. The "graphics" part of the name is a reference to our Multimedia work.


    Llamagraphics, Inc. and Life Balance are trademarks of Llamagraphics, Inc. All other trademarks are property of their respective owners.